Employment Listings: Associate Project Manager

Associate Project Manager Reports to - Senior Project Manager General Description: The APM is responsible for assisting the Project Manager and/or Management in coordinating the activities associated with client services and fulfillment operations, as well as provide support to field and sales staff. Under the direction of the PM, the APM is expected to perform a variety of duties, often changing from one task to another of a different nature. Primary Duties and Responsibilities: included but not limited to 1. Answer client service telephone calls and emails 2. Handle client complaints and provide appropriate solutions 3. Help coordinate and manage client requests from inception to completion 4. Facilitate communications with the client, the lab and the field to ensure the scope is executed as intended 5. Act as a technical resource for clients and staff 6. Consult with and gather information from Ana-Lab chemists to communicate to client 7. Maintain positive vendor relationships Desired Skills: >High level customer service focused >Must be organized and detail oriented >excel in a high-paced work environment >Strong communication skills >Ability to multi-task effectively and efficiently >Self-starter with the ability to work independently >Adaptable and calm under pressure >Proficient problem solver >Demonstrates a sense of urgency to complete tasks and take care of client needs >Sets high expectations and achieves them *Ana-Lab is and Equal Opportunity Employer.